Successful bidders will receive two separate invoices, from Liveauctioneers and us directly, in the email within 24 hours, with payment and shipping information. Please also check your liveauctioneers, invaluable or epailive inbox/shopping cart. If you do not receive any email from us or the website that you used, please contact us immediately. (Note. Please check your spam/junk email box as well.)
Invoice
Payment
– Wire Transfer: Safest and quickest way to pay. You can find our bank information on the invoice that we sent you or you can email us to get it. info@cwauc.com
– Check: Please make check payable to “Cloudswood Auction”, write down your invoice number and mail to 1900 West Park Drive, Suite 280, Westborough, MA 01581.
– Credit card: You will receive an invoice containing a direct payment link in your email. We accept any US-issued and most internationally-issued credit and debit cards bearing a Visa, MasterCard, American Express, Discover, JCB, or UnionPay logo. Please note there is 3.5% credit card processing fee for all payments made by debit/credit cards.
Please note PAYMENT MUST BE RECEIVED WITHIN 14 DAYS OF THE AUCTION. Please check our Terms and Conditions for details.
Shipping
We provide in-house shipping for your convinience. After you have paid your invoice, we will send you a shipping quote to your email within 1 – 2 business days. Our shipping department usually uses USPS Express and FedEx Home Delivery services.
Questions?
If you have questions or concerns, please check our Frequently Asked Questions section or leave us a message. We will get back to you as soon as possible!